Counseling or coaching is
the first step in any effort to improve employee performance. Counseling or
coaching is a regular part of the interaction between a manager and an employee
who reports to them, or between an HR professional and the line managers in the
HR staff person's organization. Coaching often
provides positive feedback about the employee's contributions. Employees need
to know when they are effective contributors. The aim of performance coaching is not to make the
employee feel bad about themselves, nor is it to demonstrate how experienced
the HR professional or manager is. Coaching's aim is to collaborate with the
employee to address performance issues and strengthen the employee's, team's,
and department's work.
Employees who respond positively to coaching and improve their performance can become valued contributors to the success of the business. Employees who fail to improve will find themselves placed on a formal performance improvement plan, This establishes a formal process in which the manager meets with the underperforming employee on a regular basis to provide coaching and feedback.
Coaching is an effective tool for managers to use in their efforts to help employees succeed, particularly in helping employees increase their skills and potential opportunities for promotion or lateral moves to more interesting positions.
How We Can Help: Effective Coaching and Counseling
- Create a logical procedure for holding a productive coaching session.
- Understand how to provide both positive and negative feedback to team members while keeping a positive climate in the future.
- Create an efficient and mutually agreeable action plan and learn how to confidently have tough discussions early on.
- Develop techniques and skills for dealing with and resolving disputes in a way that produces the best results.
- Learn how to use tried-and-true communication methods to improve the impact and comprehension of knowledge among all team members.
- Understand how to turn the performance review session into a productive coaching session and strategically guide all team members to improved performance.
References
DaSilva C, 2020. study.com. [Online]
Available at: https://study.com/academy/lesson/coaching-vs-counseling-in-the-workplace.html
[Accessed 27 March 2021].
Sheorey.P, 2020. brainfeed. [Online]
Available at: https://brainfeedmagazine.com/coaching-counselling-and-mentoring-for-human-resource-management/
[Accessed 27 March 2021].
Coaching skill is a must having skill for each & every supervisory category peoples in an organization. As author explained this will add plenty of benefits to the organization foe its success whilst having motivated workforce. If author could explained the type of coaching skills such as Democratic coaching, Autocratic coaching, Holistic coaching etc. it would better.
ReplyDeleteAuthor has well explained about the effective coaching and counseling. According to Poblano, 2020, The ultimate goal of coaching is to help someone move to a new action or behavior while learning, growing and developing. Adding more to Ruwan's comment , article will be more perfect if author could give examples for simple formal and informal coaching opportunities in organizations. Interesting article to read.
ReplyDeleteManagers and supervisors must be trained on the best communication practice skills and techniques for having difficult conversations early and with ease, to give useful and tangible feedback and create a meaningful action plan that facilitates correction and supports the team member’s development – all while still meaningfully developing rapport with the employee.
ReplyDeleteCoaching is a process of helping employees grow their own potential by eliminating obstacles that interfere with effective performance. At its core, coaching isn't about teaching, managing, or directing. It's about helping people to learn on their own so that they can perform their best.
ReplyDeleteAuthor has well explained about the topic
Coaching and counselling help employees dramatically improve their outlook on both work and life.It is a creative process that inspires the employees and it has the potential to maximize their personal and professional potential and it also will create a personality who is empowered with courage to move with uncertain and complex environment that prevail within the contemporary society.Author has effectively portrayed the effectiveness of coaching and counselling and further he has depicted some methods that can be utilized in coaching and counselling process.
ReplyDelete